Member FAQs
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Membership FAQs
Take a look at commonly-asked questions below. Can't find what you need to know? Contact membership@ciltuk.org.uk

Becoming a Member

How do I join CILT(UK)?
Step 1. Choose the Right Membership Grade We offer tiered membership to support your professional development. We offer both assessed and non-assessed membership depending on your level of education and work experience. The assessed grades require a formal assessment of your qualifications and experience, but once achieved will grant you the use of globally recognised post nominals. Our non-assessed membership grades are: • Student • Graduate • Affiliate Our Assessed membership grades are: • Member (MILT) • Chartered Member (CMILT) • Chartered Fellow (FCILT) If you would like further information on which grade is best for you, please review the question below on which grade of membership you should join at. Step 2. Complete an Online Application We have 4 different application forms. 1. Student Application >> Apply here 2. Graduate Application >> Apply here 3. Standard Affiliate – Chartered Fellow >> Apply here 4. MOD Personnel Affiliate – Chartered Fellow >> Apply here Step 3. Await Further Information from the Membership Team Non-assessed grade applications are processed within 1 – 3 working days. For student and graduate we must first approve the evidence submitted with your application prior to accepting your application. Please look out for an email from CILT as we may need to request further information. Assessed grade applications are first reviewed within 3 – 5 working days. Please look out for an email from CILT as we may require you to provide further information to support your application before assessment can take place. The official assessment process will then take between 1 – 6 weeks before a final decision is reached. For further information on the assessment process for assessed grade applications please see question below on how applications are assessed. Step 4. Pay your Membership Fee and Access your Member Benefits If you’re able to pay for your membership fee via Direct Debit we will have already collected these details on your application and will process this for you. However, if you selected that you cannot pay via Direct Debit then we will request your payment before activating your membership. As soon as payment is received and processed you will gain access to your member benefits. To read more about your member benefits please see question below on member benefits.
Which grade of membership should I join at?
You can explore the different membership grades and their criteria here. For more detailed information regarding the eligibility criteria and assessment/application process for our assessed grades please click here. If you need further guidance on the most suitable membership grade for you, please send a current CV along with details of any relevant qualifications you may have to membership@ciltuk.org.uk.
How do I apply for an assessed grade of membership?
To apply for an assessed grade of membership please click here. If you need any assistance getting started with your application, please review our application guidance notes document here. Your application will be built completely online within the form. The only additional supporting documents you will be asked to provide is your qualification certificate if you are following an Educational Exemption pathway.
How are applications assessed?
Assessment of assessed grade applications is divided in two parts, which are the pre-assessment and assessment stages. During the pre-assessment stage the membership team will review the information within your application to ensure it is ready for assessment. If we feel further information is needed, we will contact you with feedback and a suggestion to amend and resubmit before it is officially assessed. The next and final stage is the assessment stage. During the assessment stage your application is carefully reviewed to ensure that you are awarded the most suitable grade of membership based on the qualification and experience level demonstrated within your application. Assessment of Chartered Member applications and above are carried out by an independent elections panel of current leading professionals within the industry. The assessment of Member grade applications is carried out in-house by the Membership team. The turnaround time for Member grade applications is approximately 7 – 10 days whereas the turnaround time for Chartered Member grade applications is approximately 3 – 6 weeks. To see a table of the assessment process timeline, please click here and go to page 7.
Do you offer discounted membership?
Yes, we offer discounted e-membership for those currently studying a university degree and those who have recently graduated with a university degree (within the last 3 years). These are our Student and Graduate membership grades, respectively. You may apply for Student membership here and Graduate membership here. Proof of student status/graduation certificate is required. Additionally, for current members we offer discounted membership for those who have retired or who are on Maternity/Paternity leave. Please see related questions below for further information.
What are the costs of membership?
Membership fees vary depending on the grade you apply for. Please find our current prices by clicking here.
How do I upgrade my membership?
Simply fill in an online application form by clicking here and select which grade you would like to apply for. We will be able to find your existing record with the information provided on your application form. For more information on the requirements for your application please see the question above on how to apply for an assessed grade of membership.
How do I renew my membership?
Please click here and log in, then click ‘Renew’ at the top of the page and follow the on-screen instructions. You have the option to renew via a one-off card payment or via Direct Debit. If you require an invoice prior to making payment, please contact membership@ciltuk.org.uk. To set up an invoice we will need the billing address and the PO number (if required). If you already have a Direct Debit set up, then your membership will renew automatically so no further action is needed to renew. We will send you a payment schedule one month prior to your membership renewal date. If you need a reminder of your payment schedule for the current year, please email membership@ciltuk.org.uk.
How do I update my Direct Debit details?
If you wish to change your direct debit details, please fill in the online direct debit form by clicking here. If you require a paper form, please email membership@ciltuk.org.uk. We do require a minimum of xxx days prior to a scheduled payment to amend your bank account without there being a delay in payment. If your payment is delayed, please note that this may result in a double payment the following month.
Where can I get a copy of my membership receipt?
Please click here and log in, then click ‘My Invoices’. Alternatively, from the home page please click ‘Login/Register’, then once you are logged in click ‘MyCILT’ at the top of the page, then click ‘Manage My Account’ and finally click ‘My Invoices’. If you have any trouble finding what you need, then please email membership@ciltuk.org.uk and we will be happy to send you a replacement.
How do I update my details?
Please click here and log in or from the home page please click ‘Login/Register’, then once you are logged in click ‘MyCILT’ at the top of the page, then click ‘Manage My Account’. On this page you will be able to update any personal details that need changing including contact details and mailing preferences. Please note, you cannot change your organisation details via our website. To do this, please email membership@ciltuk.org.uk with the details and we can update this for you.
I cannot remember my login details, how do I reset my password?
If you have forgotten your password, please click here where you can enter your username to retrieve a password reset link. Please note this function will not work if your correct username is not entered. If you have forgotten your username, email membership@ciltuk.org.uk and we can send this to you.
I’ve recently retired but would like to remain a member. Do you offer a discount for retired members?
We additionally offer a Retired grade at a reduced cost as a thank you for your dedicated support. Your benefits and post-nominals remain the same. To be eligible please ensure all of the following apply to you. • I am a current CILT(UK) member • I have reached retirement age • I am not longer in paid employment • I have held the grade of Affiliate, Member MILT, Chartered Member CMILT or Chartered Fellow FCILT for a minimum of one year Finally, please note that we may ask you to provide proof of retirement. Please email membership@ciltuk.org.uk to be switched over to this grade.
My membership is up for renewal, but I am on Maternity/Paternity leave or will be soon. Do you offer a discount for members on Maternity/Paternity leave?
Yes, we offer a reduced subscription rate for current members who are on Maternity/Paternity leave. To be eligible please ensure all of the following apply to you. • I am a current CILT(UK) member • My CILT(UK) membership is currently due for renewal • I have held the grade of Affiliate, Member MILT, Chartered Member CMILT or Chartered Fellow FCILT for a minimum of one year • I can provide a copy of my MAT B1 Form (Maternity) or SC3 Form (Paternity) to support my eligibility for this rate • I understand this rate is only valid for one year
My membership expired more than 3 months ago. How do I re-join?
Please submit an online reinstatement form by clicking here. We will find your record and, in most cases, will be able to activate your previous membership grade. In some cases, we may need further information as proof that you are still eligible for the grade. If this is the case, we will contact you once we receive your reinstatement form. If you have any queries regarding what grade of membership you previously held and whether you are still eligible or aren’t sure what your membership number is, please email membership@ciltuk.org.uk.
Can I claim tax back on my membership fee?
CILT(UK) is one of the HMRC approved professional bodies, therefore, if you are a UK taxpayer and pay your own membership subscription fee, you may be entitled to claim tax back on your membership fee. For more information, please click here.
Can I cancel my membership?
You can cancel your membership at any time by emailing membership@ciltuk.org.uk. If you would like to provide a cancellation reason for feedback purposes, please include this in the email. This is very helpful for us to improve. If you pay annually your membership will then automatically deactivate on your current expiry date and you will not be contacted about renewing. If you pay by monthly Direct Debit, then your membership will be deactivated immediately. If you cancel your membership subscription within 14 calendar days of CILT(UK) receiving your payment, we are able to issue a full refund via your original payment method. After this 14-day period no refund (partial or otherwise) will be granted.
What are the benefits of membership?
Please find a breakdown of our member benefits here.
Will I receive a membership certificate?
We currently provide physical copies of certificates to assessed grade members only. This includes Member (MILT), Chartered Member (CMILT) and Chartered Fellow (FCILT). We do not currently offer digital versions of certificates. If you need a replacement copy of your certificate, please email membership@ciltuk.org.uk
Where can I access previous editions of Focus magazine?
You can find previous copies of our Focus magazine on our website. To do this, please either click here or hover over the ‘News, Policy & Guidance’ tab, then click ‘Focus Magazine’. If you scroll down the page, you will be able to access the most recent copy as well as the ‘Focus Archive’ which stores editions dating back to 2007.
I have a friend/colleague who is thinking of joining, how can I refer them?
We have a referral scheme which means you and your friend/colleague will both receive a £15 John Lewis voucher when you refer them for CILT membership at our Affiliate grade or above. Please note, their membership must be activated before we can send out any vouchers. For further information and terms and conditions, please click here.
I would like to get more involved, who should I contact?
A brilliant way to connect with your Institute and reach out to your local CILT community is through your Regional Chair. To find their contact details, please click here or hover over the ‘Events & Communities’ tab, then click ‘Nations, Regions & Groups’. On this page a list of regions will be displayed, followed by a more local group. Once you have clicked onto your region or group, you’ll be able to find out about upcoming networking opportunities and the contact details for your Regional Chair.
How can I transfer my membership to another branch?
To transfer your membership to a different branch please email membership@ciltuk.org.uk to request the transfer and let us know which branch you would like to transfer to. You may view a full list of CILT country branches by clicking here.
I am a member of a different branch. How do I transfer my membership to the UK branch?
To initiate a membership transfer from a different branch to the UK branch please contact your current branch and request they send transfer documents on your behalf to us at the UK branch to membership@ciltuk.org.uk Once we receive these documents, we will activate your UK membership honouring your previous membership grade and your current subscription expiry date. If your membership with your current branch is currently inactive then we will request payment from you prior to activating your membership.